Cities Direct | Testimonials
I found the staff I dealt with at Cities Direct to be extremely helpful - nothing was too much trouble. I haven't used Cities Direct before, but will certainly use again and recommend your company...Budapest City Breaks, December 2011
The service we had from Cities Direct was very commendable and the organisation faultless...Berlin city breaks, November 2011
This was one of the best city breaks we have been on. The hotel was excellent and we were given a room upgrade to a room with a view over the banks of the river Danube, so this really made our stay...Intercontinental Hotel, Budapest city break, November 2011
Just booked a weekend in Vienna with @CitiesD, whose customer service is fantastic: very helpful and switched on. Highly recommended!" ...Twitter, November 2011
Will definitely use Cities Direct again if this is the standard of hotel that is normal - couldn't fault a thing! ...Krakow city breaks, November 2011
Would be happy to use Cities Direct again...Paris city breaks, November 2011
Excellent trip with plenty of information on the location. Good service! ...Krakow city breaks, November 2011
Beatrice, you are a star! I have found you to be invaluable with your assistance in all bookings I have made and the packs sent prior to departure are useful and informative. Well-done Cities Direct, another triumph...Venice city breaks, November 2011
Excellent service from Cities Direct staff. Could not have been better. ..Tallinn city breaks, November 2011
Cities Direct are a very good company, easy to communicate with and friendly and helpful. Would definitely travel with Cities Direct in future as everything ran smoothly. Thank you! ...Budapest city breaks, November 2011
Very impressed with the Krakow information guide. Very good...Krakow city breaks, November 2011
Excellent short break and fantastic value for money. Would recommend to friends and family...Rome city breaks, November 2011
Your staff are most helpful and pleasant when dealing with enquiries by phone...Rome city breaks, November 2011
We no longer have a travel agent in our small town and I would certainly use Cities Direct again. Your staff were excellent...Budapest City Breaks, November 2011
I will definitely be using Cities Direct again and thank you for organising such a perfect stay in Granada. I was helped by Fiona, who was extremely good – many thanks! ...Granada city breaks, October 2011
We have always been delighted with the help provided by Cities Direct and have found the hotels chosen for us in Prague, Carcassonne, Stockholm and Vienna to be excellent. Cities Direct is a very good company in whose expertise we place our confidence...Vienna city breaks, October 2011
Very helpful booking staff. This was a surprise visit and all documents were sent under a plain cover – very kind. The holiday was excellent value for money with a good value hotel and a really interesting destination. Very Impressed...Tallinn City breaks, October 2011
We were more than pleased with this holiday, and due to an overbooking we were given an upgrade, which gave great value for money... Budapest City breaks, October 2011
Breaks were well organised and information was excellent. It was lovely to be able to talk to staff beforehand who really seemed to know the areas and were able to advise....Florence & Venice City breaks, October 2011
Just wanted to let you know how much my friend and I enjoyed our city break in Barcelona. Our flights were on time and the weather in Barcelona was wonderful. The hotel was central, clean , and staff were very friendly. If I was going again I would book the same hotel. I have actually passed on the name to people at work who have shown an interest. Thank you so much for your help in giving us a lovely four-day break....Barcelona City breaks, October 2011
We would just like to say thank you very much for supplying us with a lovely short break in such a beautiful city and at such good value... Tallinn city breaks, October 2011
Thank you for a great break! It was a present for my daughters 40th birthday and she was not disappointed. ...Rome city breaks, September 2011
Very efficient booking procedure – helpful advice over telephone with answering queries etc. A very good holiday throughout!... Rome & Florence city breaks, October 2011
Excellent service! ...Tallinn city breaks, October 2011
Very impressed with staff spoken to and suggestion for holiday duration / cost. Once again this was a great trip and excellent value for money. The hotel as described in your brochure and the arrangements excellent. This is my third trip with Cities Direct and I will use your company again....Florence city breaks, September 2011
As I get older I want hassle free breaks especially making arrangements and that was all done to perfection for me by the staff at Cities Direct. I still cannot believe how smoothly all arrangements went. Thank you! ...Madrid city breaks, September 2011
I was very impressed with the trouble your staff went to....Tallinn city breaks, September 2011
A first class holiday would use your services again. Well done! ...Prague city breaks, September 2011
Pleasant trip, very good value for money.... Krakow City breaks, September 2011
Excellent value for money! ...Tallinn city breaks, September 2011
Just a little note to say thank you so much for helping us have such a lovely city break in Madrid. You recommended the hotel which was excellent and a good location, thank you! We will definitely recommend Cities Direct and are thinking of a city break in Berlin next year so hopefully you will be able to help us have another successful holiday! ... Madrid City Breaks, September 2011
Dear Ms Willemstein. I am writing to thank you most warmly from us both for you and your firms efficiency. The hotel was comfortable and welcoming and Tallinn is a beautiful city. People are always quick to criticise so I wanted to thank you all . I am sure we will be back for another holiday with you next year....Tallinn city breaks, September 2011
Extremely good value city break, would thoroughly recommend....September 2011
Very impressed with staff spoken to and suggestion for holiday duration / cost. Excellent information pack for all travel arrangements, map of area to find hotel very good. Would definitely use Cities Direct again...September 2011
I would like to say how pleased I was with the service provided on the telephone whilst booking my holiday. My travel advisor called Beatrice was very helpful and informative....September 2011
Krakow was a beautiful city, compact and friendly. All arrangements made by Cities Direct including Auschwitz went according to plan. ...Krakow city breaks, September 2011
Just s short note to say thank you very much for your assistance organising a holiday to Tallinn for us at short notice. Despite only contacting you on Tuesday we received and e-mail with all confirmation details that evening. We are highly delighted with your considerable assistance. Please pass on our thanks to all concerned...Tallinn city breaks, September 2011
This is the first time we have used Cities Direct and after the excellent service we will definitely use them again...August 2011
Our holiday was very good and we found the pre-departure information very helpful... August 2011
Thank you for providing the opportunity for us to visit two Northern capitals from our local airport by making use of two summer airlinks. All transportation went without a hitch.... August 2011
I have told all my family and friends about Cities Direct. I am completely impressed with the whole package including the staff at Cities Direct who booked my holiday via phone.... August 2011
I would be happy to recommend your company and hotel etc to friends and family. ...September 2011
Holidays made easy! ...September 2011
Documentation clear and comprehensive. All travel arrangements, hotels and transfers exactly as promised. Everything was efficient – no problems or nasty surprises. Thank you for the service you provided...Tallinn & Helsinki breaks, August 2011
Excellent value holiday overall. Will definately book with Cities Direct again. Hotel very comfortable, central & clean....Berlin city breaks, August 2011
Ruth was very helpful and prompt with initial query....Tallinn city breaks, August 2011
I thought the holiday was remarkable value for money. The flights were good and the hotel was excellent. I also appreciated the information given about destination which was very useful....Cologne city breaks, July 2011
Thank you for your assistance and recommendations during a recent short break. Although it was short notice everything was arranged very quickly and efficiently and as a consequence my wife and 1 enjoyed the break to Tallinn. As we have already been on a previous trip with Cities Direct we were very happy with the advice and information offered. It is quite refreshing these days to receive honest and trustworthy advice and we shall certainly look forward to making further arrangements with you in the hopefully not too distant future. Many thanks again for providing such a professional and trustworthy service.... Tallinn city break, July 2011
Great value. Tallinn an excellent city of culture and a “wow” factor city to me, not seen anything like it before. I would recommend Tallinn to every one of my friends. ...Tallinn city breaks, July 2011
The whole holiday was well organised. Cities Direct arranged taxis to and from airport and stations. The whole thing worked very smoothly and we were most impressed. We would, and will happily recommend Cities Direct and will certainly use them again. ...Warsaw & Krakow breaks, July 2011
We were delighted with our break. Thank you for a wonderful trip! ...Berlin city breaks, June 2011
The information provided by Cities Direct was excellent and very efficiently sent to us. ...Florence city breaks, May 2011
Given the opportunity I would defiantly go back to this hotel, I enjoyed it so much. I would also like to congratulate your staff for being so professional with everything they provided. The flights were beautifully timed, information pack ideal and informative and were a pleasure to communicate with over the phone. Thanks a lot! ...Nice city breaks, May 2011
Everything went well, even checking in for our flight was easy and I am glad we chose Cities Direct. Thank you! ...Rome city breaks, May 2011
The hotel was very clean in all areas, the staff were very helpful, the location was perfect, a metro at your door or walk if you wanted. I would certainly recommend Principe Lisboa Hotel. Very happy with all aspects of Cities Direct....Lisbon city breaks, May 2011
We would use your service again! ...Barcelona city breaks, April 2011
We would like to “thank you” for making our break away very easy and very enjoyable...Barcelona city breaks, April 2011
The employees that we dealt with were all excellent and genuinely seemed to care that our holiday was successful.... Budapest city breaks, April 2011
Cities Direct staff on the phone over several queries from myself were incredibly “upbeat”, helpful and obliging – rare for a telephone service booking. Paper information for holiday was information and comprehensive. Any similar for Barcelona in October would be great! Well done! ...Venice city breaks, March 2011
Excellent value for money and keep up the good work! ...Venice city break, March 2011
We had the most brilliant time in Venice. Thanks for all your help...Venice city break, March 2011
Good value city break. Winter is a great time to visit a busy city destination like Madrid...Madrid city break, February 2011
We have been very impressed by Cities Direct service. Every aspect of the trip was very well explained, leaving us with no concerns before and during the holiday...Madrid city break, March 2011
Please note that Rose and Beatrice at your booking office were absolutely exceptional, they always made me feel special...Barcelona city break March 2011
It was an enjoyable little break after a long winter and will certainly look out for further promotions...Berlin city break, March 2011
Excellent value for money. Hotel was clean, comfortable and staff were always helpful. Delighted with our break and would definately go again and use your services...Berlin city break, March 2011
I would really like to thank everyone who helped with this booking. Everyone was so good and helpful. ..Barcelona city break, February 2011
Thank you for your accurate information on the flights, hotel and getting around in Venice. Beatrice was particularly helpful. ..Venice city break, January 2011
I would really like to thank everyone who helped with this booking. Everyone was so good and helpful....Barcelona city break, February 2011
The hotel was excellent in a quiet location, but close to main attractions. Room large and clean with very good breakfast selection. Excellent holiday and would thoroughly recommend taking a city break with this company...Prague city break, January 2011
The person I spoke to when doing the booking was so helpful, nothing was too much trouble...London city break, January 2011
Had a great holiday and would go again through Cities Direct...Marrakech city break, January 2011
All arrangements went without a hitch or worry – very comforting and the enclosed information was very helpful...Marrakech city break, January 2011
Marvellous! No complaints! Excellent! ...Barcelona city break, December 2010
We found the thorough arrangements were very good and the journeys between hotel and airport very smooth...Vienna city break, December 2010
Overall we had a very good holiday and I would not hesitate to book with Cities Direct again...Rome city break, December 2010
Location of hotel was excellent for access to all forms of transport and places of interest in Berlin and beyond. Would not hesitate to recommend this holiday to friends...Berlin city break, November 2010
Clean and comfortable hotel in the centre of town with friendly staff. Good holiday, would certainly recommend...Marrakech city break, November 2010
Excellent location near central bus station. Staff very helpful...Jersey city break, November 2010
Everything was great. Hotel was one of the best we have stayed in and everything you asked for was there within minutes. We would certainly travel with Cities Direct again...Berlin city break, November 2010
Everything went smoothly. Locations excellent. Staff and service highly recommended....Prague, Budapest & Vienna city break, November 2010
The Albus Grand is excellent value for money with very friendly staff who couldn’t help us enough. I would defiantly recommend this hotel for a city break. Fabulous place, loved it all! ...Amsterdam city break, November 2010
I was nice to speak to a person when making booking. Very efficient and helpful...Lisbon city break, November 2010
We will certainly use your company again and recommend. Thank you for all your help!... Prague city break, October 2010
The quality of the hotel was very good. The staff were friendly and helpful. Thank you for a lovely city break... Lisbon city break, October 2010
On each occasion booking with Cities Direct, we have found your staff to be very helpful and friendly...Stockholm city break, October 2010
Value for money short break... Rome city break, October 2010
We shall certainly use Cities Direct again. We enjoyed a delightful short holiday for a very reasonable price... Lisbon city break, October 2010
Most impressed with all the arrangements Cities Direct made. Great value for money. Your choice of hotel in both Berlin & Florence was excellent. Excellent staff! ...Florence city break, September 2010
The telephone staff have been so helpful in re-arranging this holiday. Thank you all... Krakow city break, September 2010
We usually book holidays / flights directly ourselves and it was lovely to have everything done for us, and all at such a reasonable price. Many thanks! ...Bremen city break, September 2010
Cities Direct are a well organised company. It is very easy to book on-line. Everything is as they said and we enjoyed the city break booked. We would have no problem booking with them again...Berlin city break, September 2010
We had an excellent city break. Paris was as beautiful as ever. My husband celebrated his 70th Birthday in style. Lots of information supplied. Thank you so much...Paris city break, September 2010
This holiday was a special gift to us from our family for our 70th birthdays. Thank you for a well-organised, lovely trip...Prague city break, September 2010
As our first experience of Cities Direct we were very impressed. Everything was well explained and accurate...Barcelona city break, August 2010
Very enjoyable and cultural experience. Would strongly recommend Berlin to friends and family. Cities Direct staff very helpful...Berlin city break, August 2010
Very pleased with the whole experience...Krakow city break, August 2010
Thanking you. We had a thoroughly enjoyable holiday and are planning our next city break...Berlin city break, August 2010
Very impressed yet again with Cities Direct. Reservation efficiently dealt with at all times, very pleased with hotel and with destination itself....Lisbon city break, August 2010
All arrangements made were up to the mark with no problems at all. Overall a very enjoyable holiday break. We will be using Cities Direct again. Thank you! ...Paris city break, August 2010
Your service was very good – prompt and thorough and always helpful...Prague city break, August 2010
A superb holiday – thank you! I will be booking again! ...Krakow city break, August 2010
As an elderly person with no knowledge of the internet and very little more of air travel, I was very pleased with the arrangements made by your helpful & pleasant staff...Belfast city break, July 2010.
Thank you for a fantastic holiday, you offer a first class service. If Carlsberg did travel breaks …. Florence city break, July 2010.
Just to say thank you for another brilliant holiday! ...Venice city break, July 2010.
Service from Cities Direct was very professional and on the ball... Berlin city break, July 2010.
Cities Direct service and information pack was very efficient and thorough... Barcelona city break, July 2010.
Have enjoyed all my trips booked by Cities Direct and found all your recommendations and services excellent. I always recommend you to friends and family. Thanks for all your help and information. Great locations... Paris city break, July 2010.
The hotel was excellent, location perfect. Elegant, clean and comfortable with a lovely breakfast and faultlessly courteous staff... Venice city break, July 2010.
Cities Direct made organising this holiday very stress free. I hope to be planning another short break later this year... Munich city break, July 2010.
The staff from Cities Direct were extremely professional and really friendly. I was able to speak to the same person each time... Rome city break, June 2010.
We would have no hesitation in booking further holidays with Cities Direct or recommending you to others.
Thank you very much for great organisation and also for calling back – much appreciated.
A very good service throughout and excellent value for money.
Top marks for Sarah.
You always provide excellent service and good value for money.
Your staff were very friendly and helpful, not pushy at all. Thank you for a memorable holiday.
Can I just say how WONDERFUL the break in Istanbul was. Thank you for arranging it at the last minute – everything worked brilliantly.
I would just like to say how delighted I was with the service of Cities Direct. I took my daughter to Venice for the weekend as an extra-special birthday treat. We stayed at the Rialto – location and hotel were superb. I certainly hope to be booking with you again very soon. Many thanks to Sarah who handled all the arrangements and gave me good advice.
Thanks for the 2 messages Jonathan and for the excellent service. We’ll certainly use you again.
Very good value for money. We will use you again for any European city breaks. First class hotel, good choice. Thanks for your excellent service we had a brilliant weekend.
Very good value for money – thank you
Travelling with Cities Direct proved to be a good choice. The hotel was excellent and having a bus stop outside the hotel made travelling around d so easy. From start to finish a thoroughly enjoyable city break.
Best holiday we have had – travel was seamless, staff helpful, hotel ideal, good value for money. Absolutely great holiday – thank you.
Thanks for organising our 5 day stay in Venice. Your pre-holiday organisation was first class and it was so good to speak to real people for details. Would certainly recommend you and the hotel.
Thank you for arranging our City Break to Brussels, when we first contacted you we had no idea which location we wanted to visit or how we were going to get there! After taking advice from your extremely helpful team we opted for Brussels and stayed in the Marriott hotel which was only a 2 minute walk from the main square. The location and hotel were fantastic and we thoroughly enjoyed our first ever City Break.
I just wanted to thank you for all the great information supplied to us about the location, hotel and Eurostar, everything went exactly according to plan and we will certainly be booking with you again in the near future!!
Excellent trouble free booking over the phone. Tickets arrived exactly 3 weeks before trip. Everything was perfect. Top quality hotel and airline.
Great service. The initial call was returned very quickly with positive results. Thanks very much for a great break.
Prague was a brilliant destination. Your description of hotel, location etc was very accurate and honest. Very good location and hotel 10-15 minute walk to Old Square. Lots of restaurants near hotel. (Hotel Opera).
First class service from Ruth of Cities Direct. Changed hotel to suit my needs. Hotel first class. Spotless, very friendly. We had evening meal – excellent. Nicely cooked and presented. Hotel in city centre area. (Bedford Hotel, Brussels).
Excellent value for money. Advice you gave about hotel was “spot on”. Superb value for money short break. We’ll be back!
Thank you for a fantastic weekend in Barcelona which was a surprise 40th birthday present for my wife. The Hotel Laietana Palace was everything that your consultant Ian said it would be, a quality hotel in a superb location adjacent to the Gothic centre. Also the information that you provided was spot on in every detail. Once again thank you for making a surprise very memorable. This was the first time I had booked a city break and we will certainly be booking with you again.
I booked a Florence City break though you earlier this year. Unfortunately we were flying out from Stansted on the night when we had a freak snow storms and all the flights were grounded!! Anyway we called the emergency number given to us by yourselves and your representative did a fantastic job. It was about 10pm before we realised we were not going to be going anywhere and the airport was absolutely heaving with people queuing for alternative flights, etc. anyway amid the chaos she managed to get us re-booked on the first flight the next morning so we were still able to enjoy our break. I would like to thank Cities Direct for the service and won’t hesitate in recommending you to all my friends, we will also be booking another break somewhere else in Italy for early next year, so will be in contact.
Thank you for arranging our city break to Barcelona. Everything went smoothly and we all found the Ryanair flights relaxing and stress free. The hotel (Hotel Derby) you arranged for us was wonderful, perfectly located, and we were able to negotiate the city using it as a base. I appreciate that we made several changes to our original itinerary but the entire staff at Cities Direct were accommodating on every level as we chopped and changed our arrangements. Barcelona was fantastic! We loved it! Once again thank you for the wonderful service and I look forward to booking our next city break with Cities Direct.
Very quick e-mail responses from website and telephone operators knew what they were talking about, this was a big plus for me. Other companies were useless. I contacted approximately ten in the same way I contacted you and the service was terrible in comparison.
I would like to thank the staff at Cities Direct for being so helpful and also for the great deal we got. We had a Royal Club room in the Radisson SAS Palais Hotel which can only be described as top class. Breakfasts were a great treat, on one occasion we got caviar, champagne and smoked salmon alongside the normal breakfast on offer. On behalf of my sister and myself I would like to congratulate Cities Direct for the exceptional offer we got. Flights were good and hotel could only be described as excellent in every aspect. Thank you once again and we will hope to use Cities Direct in the future.
We would like to take this opportunity to thank you for your friendly and professional service throughout. All aspects including the original booking, travel documentation, flights, transfers and hotels were of an excellent standard and contributed to a memorable holiday. Finally we would like to say that we would not hesitate to book with yourselves in the future and will be pleased to pass on our good experience to friends and family. Thank you again.
Overall we were very impressed with Cities Direct and our holiday was problem free. The weather was cold, but we were expecting this. We have already recommended you to relatives and would not hesitate to book with Cities Direct again.
The whole trip was up to, and beyond our expectations – not least the standard of hotel (Hotel Roosevelt, New York).
Florence is a perfect weekend break and being so central was fantastic. Hotel Paris surpassed our expectations, we loved that it was very traditional. We will recommend it to friends. Thank you for all your help.
The lady who contacted me following my e-mail enquiry could not have been more helpful. Her patience in researching alternative flights/airports was much appreciated.
Thank you very much for all your hard work in organising my trip. Excellent is the only word to describe it.
I booked a trip from Edinburgh to Dublin last month for my wife’s birthday and would just like to thank you for your professional manner and for all the help you gave. The service was excellent and the Trinity Capital Hotel was exceptional. Many thanks.
Excellent all round service. Would recommend to anybody to use the company.
Excellent service. A great holiday. We will use you again!
We enjoyed an excellent, hassle-free break and I will use your services again and will recommend to others. A satisfied customer.
Ian was very helpful and full of useful information. Hotel de Londres & New York (Paris) was surprisingly quiet given its location opposite station – very nice.
A wonderful weekend in Barcelona, a beautiful city with lots to see and do. Great public transport and bus from airport. Hotel was excellent (Hotel Rialto), particularly enjoyed the balcony in our bedroom! Well organised, thank you. A nice hotel is important.
Very pleased with Cities Direct and quality of holiday.
Prague was a beautiful city we enjoyed our break - thank you very much.
Thank you for your assistance in arranging our city breaks.
Thank you for all your help over the past few months. It was much appreciated. I look forward to dealing with you again in the future.
This is the first time I have used the Internet to book. I was very impressed with the service Cities Direct gave. I really can’t fault them and since booking I have found other people who are as pleased – well done!
A wonderful long weekend break – would certainly go again.
Rachael thank you so very much for your help you must be a great girl as you are very helpful and I am grateful for your help.
Thank you very much for good and prompt administration. I am recommending you to friends.
On behalf of our group I wish to thank you for all the arrangements you made – we had a wonderful time and all went according to plan.
Probably the most helpful office staff I’ve ever dealt with when booking a holiday.
Last month we had a 3 night stay in Prague we booked via Cities Direct – it was superb.
We had a great time in Florence thanks for all of your help.
We have just returned from a fabulous three day break in Florence – absolutely loved it, and beautifully arranged by Cities Direct – thank you.
What a refreshing change from other companies; your staff were more than helpful. I will certainly be booking with you for more city trips, and recommended you to friends and family. Truly the best holiday experience I’ve had.
I would like to say how thoroughly impressed we were by Cities Direct – the friendly, personal service we received, the speed and efficiency in handling a non-standard flight requirement, the excellent accommodation. We look forward to being in touch with you again next time we are looking for a city break!
Would certainly use Cities Direct again.
Hadn’t booked this type of weekend break before or used any short break companies so was a bit apprehensive as to what to expect, but needn’t have worried as the service and information we received from Cities Direct was first class.
I really enjoyed my holiday and fully intend to give you a ring to book my next trip.
We wouldn’t hesitate to book through your company again and recommend your services.
My special thanks to Joy who was exceptionally helpful and patient! The whole trip was better than we ever imagined and we look forward to travelling with you again.
The staff at Cities Direct were very friendly and helpful. Information was accurate and up to date and when I had a query about the airport bus Rachael phoned me back in Hamburg with the appropriate information.
I just want to say thank you on behalf of my wife and I for an overall great short city break holiday. We cannot fault Cities Direct on any aspect of this holiday!
Thank you once again for an efficient, good value for money holiday. We have no reservations in booking with you again.
Thanks for your help Joy and Rachael we will back in touch next time we want a city break in Europe.
Thank you to Joy for helping us when we were stuck in traffic and thought we would miss our check-in.
I could not find any fault with this holiday.
Staff at Cities Direct were extremely helpful and I would have absolutely no hesitation in using Cities Direct again and will definitely be spreading their praises to our friends.
Just been to Barcelona arranged by you – first class.
Your prices were very competitive and the service was excellent.
We were very pleased with our holiday.
Just want to thank you all – especially Jonathan for dealing with my many ‘phone calls so efficiently and courteously.
Impressed with your service especially the helpful staff at the end of the ‘phone.
My friend and I really enjoyed our Amsterdam city break and I will be using your company again when we go on another weekend break. Once again thanks for the service we received from your company.
Thanks for booking our Prague city break last weekend the entire 4 day trip was great.
Just back from a fabulous few days in Vienna – it was wonderful. Thanks so much for putting it all together for us, we’ll be back to Cities Direct for future trips when we can all get away.
Really enjoyed our city break and it was great value, we will certainly do it again.
My wife and I have just returned from a short break to Valencia. We would like you to know that it was a wonderful break and excellent value. We both look forward to another break with Cities Direct in the not too distant future.
I just wanted to thank Cities Direct for organising my recent trip to Venice and Geneva at late notice. Everything went exactly according to plan and I am very grateful for your help. Special thanks to Jonathan who made the necessary arrangements.
All went very smoothly thank you.
Excellent short break.
This holiday was excellent. Cities Direct staff very helpful, polite and nothing was any bother.
Everything first class.
Wonderful holiday.
Thanks for all the help from yourself and your colleagues at Cities Direct. I will have no hesitation in recommending your company to friends.
Thank you for the arrangements you made on our behalf. Everything was perfect for our brief visit to Rome. This was the first occasion I have used a travel company and I was not in the least disappointed. I will certainly booked any future trips through your company. May I thank you personally for your professionalism and courtesy.
Highly delighted with the service from Jonathan who greatly assisted with the booking, searching available flights/hotels etc.
I was very impressed with the prompt and attentive response to my emails and ‘phone calls.
Great staff – very helpful.
Very good value for money – all went smoothly.
The young man I made my booking with was very pleasant and helpful.
I am writing to say how pleased we were with our holiday, the flights and hotel you arranged for us were excellent. In particular, I would like to thank Ruth who worked so hard to find us a hotel with a family room, at the right price and in the right location. All my queries were answered promptly, politely and efficiently. This is the first time we have booked a holiday this way and she made the whole process quite painless!
For the first time in ages it has been a pleasure to use a company that has an email booking system that I can understand, a website that is actually useful and one that employs people who use their initiative and are helpful and polite. I was dreading attempting to book a “surprise” week for my husband’s birthday, you took notice of the information I provided, offered a suitable alternative when my first choice was fully booked and it is still a secret. It was a pleasure dealing with you Joy.
We would have no hesitation in booking further holidays with Cities Direct or recommending you to others.
Thank you very much for great organisation and also for calling back – much appreciated.
