Customer reviews of this Hotel
All the hotel reviews below have been submitted by Cities Direct clients.
Very friendly and helpful staff. Our first nights spent at another hotel due t a maintenance problem - everyone helpful. Breakfast served on the garden terrace - not always replenished to meet demand but again staff would assist. Room was excellent with balcony and jacuzzi shower.
The hotel was well situated in central Rome. It was a traditional hotel 3 star with extremely modern & v god modernisation inside so that it was beautifully appointed. The staff were friendly & very helpful. The breakfast was excellent - v varied & good for. An excellent hotel. There was a bar inside the lobby, staffed at al times. We would go there again. Hotel Montecarlo.
Friendly, especially Franco on reception who gave us some excellent local eating recommendations. Breakfast on the roof terrace was a great experience!
Very comfortable and clean. Bathroom spotless, great shower, towels etc. Breakfast had wide selection, hot and cold and staff so attentive, always replenishing dishes. Quiet area, initially felt a bit isolated on first evening but on exploring found metro five minutes walk away. Metro was busy but easy to use, main rail terminal was about ten to fifteen minutes walk where there are lots of shops and eating places.
Lift in hotel amazingly quiet, no disturbance from guests coming and going,
Well worth using guided tours and priority entrance, the ones provided by cities direct are first class.
V.g. breakfast. Plenty of variety.
Bijou, in quiet street within easy walking distance of local Metro stop and main train/Metro/bus terminal.
Room not huge (bed was though), but more than adequate and clean.
Cleaner in every day.
Sometimes getting served in the bar early evening was a bit of a pain.
A friendly small hotel with 24 hour reception cover. Excellent staff. Well appointed room with a large balcony.
A clean efficient and a friendly hotel. Half an hour from the centre of Rome but in an area of good local restaurants and bars and near metro station. Very good.
The room was basic but clean. No tea/coffee making facilities. TV didn't work and wasn't fixed in spite of repeated complaints. Staff were very helpful. Location is ok reasonably close to Metro.
I found the hotel very clean & comfortable. The staff were very good.
Excellent. More our standard of hotel. Very clean and recently refurbished. Good location - close to station.
The staff at the hotel where friendly and very helpful. The room was comfortable and had a fridge, which we did use for our drinks and snacks. The hotel is a little distance from termini. Not a good choice if you have walking difficulties. Had to get a taxi to some places. Can be expensive.
A well located city centre hotel. close to the main railway and bus stations, with in easy reach of all the sites. Friendly, english speaking staff, access all hours and clean and comfortable rooms.
Not a big hotel by excellent family hotel. Staff very helpful. Rooms perfect for my husband, two grandsons and myself.
Everything clean and comfortable. Very helpful hotel staff. Great air conditioning.
Excellent site to go to main places. Fantastic value for money.
Friendly effect, clean, good room service. Conveniently located.
Hotel, food and staff all excellent. Staff worked hard to make customers welcome. Also very helpful in enquiries.
Good 3 star hotel. Clean.
Good location for us as we needed to travel on to Florence after 4 days, close enough to Termini to be able to walk but not be bothered by noise.
Friendly helpful staff, who also spoke excellent English.