Cities Direct

Holiday questionnaire and feedback form

We would be very grateful if you could spend a couple of minutes letting us know how you enjoyed your City Break. By asking our customers for feedback, we can monitor the standards of our hotels and collect accurate, up to date information to advise our clients. The questionnaire is designed to be anonymous, so we are unable to respond to any comments that you make. If you wish for a reply, please email, fax or write to our Customer Services Department.

Thank you in advance for your assistance.

Excellent
1
Good
2
Fair
3
Poor
4

Booking


Please rate:
1
2
3
4
Our office staff
The website
The reservations procedure
Pre-departure information

Transport


Hotel


How would you rate:
1
2
3
4
The Room
Public Areas
Breakfast
Hotel staff
Hotel location
Hotel overall

To help our customers make the right choice, we would be grateful if you could write a short review of your hotel which can be added to the “Hotel Review” section of our website:

Conclusion

Was this the first time you had travelled to your City Break destination?
Yes 
No 
Would you travel to this destination again?
Yes 
No 
Would you recommend your holiday destination to your friends?
Yes 
No 
What was your overall impression of the holiday?
How would you rate the holiday in terms of value for money?
Would you travel with us again in the future?
Yes 
No 
ATOL ProtectedATOL Protected

Don't forget all Cities Direct bookings are "ATOL" protected. Our ATOL licence is issued by the Civil Aviation Authority, our ATOL number is 5501.